Roseburg Forest Products
  • 21-Mar-2018 to 20-May-2018 (PST)
  • Information Technology
  • Springfield, OR, USA
  • Full Time

Essential Functions:

  • Install, support and maintain new server, networking, UPS, cabling and phone hardware
  • Understands and integrates state of the art technology hardware and software components associated with Roseburg
  • Creation and maintain technical documentation
  • Document Scopes of Work
  • Maintain cable test results and standards
  • Develop technical solutions
  • Replace hardware as necessary
  • Conduct system analysis using appropriate analysis models and tools
  • Move and/or unbox new equipment, mount racking servers, helping other Engineers with cabling, setup and imaging of servers and network devices
  • Conduct site surveys as required
  • Monitor the Helpdesk trouble ticket tracking system and provide second level support to issues
  • Monitor system and provide first level troubleshooting when network or servers reports issues
  • Provide On call support 24/7/365
  • Other responsibilities as assigned

Required Qualifications:

  • Associates degree in Computer Science or 3-5 years' experience working in IT related field such as with servers, PC's, local area networks, operating systems, computer software, helpdesk, communications, desktop and network peripherals
  • Ability to deliver service that meets or exceeds all customer expectations
  • Detail oriented
  • Remains calm and maintains perspective and responds in a professional manner when faced with tough situations
  • Ability to function during times of uncertainty and changing priorities
  • Makes timely and quality decisions based on a combination of analysis, wisdom, experience, and judgment
  • Remains committed to Roseburg's values during good and difficult times

AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY 

Roseburg Forest Products
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